Received numerous emails from the company with direct link to their website offering free shipping. However, they charged me the shipping. I contacted the company to work out the problem. The company representative denied the company was involved and denied taking care of the charges.
The product is good, but isn’t anything that can’t be reproduced or sourced elsewhere. It is also not a need.
As such, I notified the company I will not do business with them moving forward. This communication was received and accepted by the company.